Resources
Resources for newcomer mental health.
Information about VICCIR’s counselling, how to make a referral, our work in the community, and how we are governed. If you are not sure where to start, call us and we will help.

Get help from VICCIR
Start here

Counselling
Individual and family counselling
Who we serve, how sessions work, language support and fees.
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Language
Clinical interpretation
How interpreters and multilingual counsellors make counselling accessible.
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Organizations
Training and consultation
Support for sponsors, schools, agencies and health workers.
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Get started
Request counselling support
Refer yourself or, with permission, someone living in British Columbia.
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Questions
Counselling questions and answers
Eligibility, interpreters, appointments, costs, families and referrals.
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Services
All counselling services and fees
Our model of care, fees, insurance and cancellation policy.
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If you are in crisis
VICCIR is not an emergency service. If you are in immediate danger, call 911. For the Suicide Crisis Helpline, call or text 988, any time.
For organizations
Community training and consultation
We work with sponsorship groups, schools, agencies, health workers and other newcomer-serving partners. Training covers how trauma can show up after resettlement, how to support someone in a culturally sensitive way, and how to look after yourself while you do it.
- Consultation for private sponsorship groups, including boundaries and self-care
- Information sessions about VICCIR’s services for your team
- Training for schools, agencies and health workers
Sponsorship groups
$160
per session, 1 to 2 hours
Sessions help sponsors support newcomers with mental health concerns, set healthy boundaries and keep up their own self-care.
Resources
Racist Incident Helpline
The Racist Incident Helpline is a culturally safe and trauma-informed resource for people who have experienced or witnessed a racist incident, but who may not want to or know how to report it to police. The helpline makes sure that everyone can access the information and support they want and need.
Free and confidential, in over 240 languages. Monday to Friday, 9 am to 5 pm (PT).
A provincial service supported by


Accountability and trust
How VICCIR is run
VICCIR is a federally registered charity (76334 3498 RR0001) governed by a volunteer board. Our team, board and governance documents are public.
Team and Board of Directors
Leadership, counsellors, interpreters and the governing board.
Governance and documents
Charity information and annual meeting materials.

